Orders are processed within 2–3 business days, Monday to Friday (excluding holidays). You'll receive tracking info once your order ships.
Frequently Asked Questions
Find Answers To All Your Questions
Orders & Delivery
Returns & Exchanges
Shipping & International
Pre-Orders
How long does it take to process my order?
How long will shipping take?
U.S. orders typically arrive within 3–4 business days after processing. Puerto Rico orders may take 4–5 business days, and international orders usually take 7–14 business days.
Do you offer free shipping?
Yes! We offer free U.S. shipping on orders over $100.
Will I get tracking info for my package?
Yes, as soon as your order ships, you'll receive an email with real-time tracking.
Can I return an item if it doesn’t fit?
Yes, as long as it's returned within 14 days of delivery, unused, with original packaging and tags intact.
What is Redo return protection?
Redo is a $1.98 add-on at checkout that covers your return shipping label. It allows for free exchanges, refunds, or store credit.
What if I didn’t purchase Redo?
You can still return your item, but you're responsible for the return shipping costs. Returns must be initiated using the Redo portal to be accepted.
Are sale items or pre-orders returnable?
Sale and discounted items are final sale. Pre-orders are non-refundable, but may be exchanged for store credit if canceled.
How do I start a return?
Visit our Returns Portal and follow the instructions provided after your return is approved.
Where do you ship?
We ship to all 50 U.S. states, Puerto Rico, and over 100 international countries.
How are shipping rates calculated?
Rates depend on your shipping destination, package weight, and chosen carrier. You'll see the exact cost at checkout.
Do international orders have customs fees?
Yes, you may be charged import duties or taxes upon delivery. These are not included in your checkout total and are your responsibility.
What if my international package is delayed or lost?
While we do our best to ensure fast delivery, customs and carrier delays are outside of our control. We recommend using tracked shipping services.
How do pre-orders work?
Pre-orders ship within 3–5 business days of the product’s availability date — NOT the order date.
Can I cancel a pre-order?
Once payment is complete, pre-orders cannot be canceled for a refund, but you may receive store credit.
Can Fine Modesty cancel my pre-order?
Yes, Fine Modesty reserves the right to cancel pre-orders at any time without prior notice.
Orders & Delivery
How long does it take to process my order?
Orders are processed within 2–3 business days, Monday to Friday (excluding holidays). You'll receive tracking info once your order ships.
How long will shipping take?
U.S. orders typically arrive within 3–4 business days after processing. Puerto Rico orders may take 4–5 business days, and international orders usually take 7–14 business days.
Do you offer free shipping?
Yes! We offer free U.S. shipping on orders over $100.
Will I get tracking info for my package?
Yes, as soon as your order ships, you'll receive an email with real-time tracking.
Returns & Exchanges
Can I return an item if it doesn’t fit?
Yes, as long as it's returned within 14 days of delivery, unused, with original packaging and tags intact.
What is Redo return protection?
Redo is a $1.98 add-on at checkout that covers your return shipping label. It allows for free exchanges, refunds, or store credit.
What if I didn’t purchase Redo?
You can still return your item, but you're responsible for the return shipping costs. Returns must be initiated using the Redo portal to be accepted.
Are sale items or pre-orders returnable?
Sale and discounted items are final sale. Pre-orders are non-refundable, but may be exchanged for store credit if canceled.
How do I start a return?
Visit our Returns Portal and follow the instructions provided after your return is approved.
Shipping & International
Where do you ship?
We ship to all 50 U.S. states, Puerto Rico, and over 100 international countries.
How are shipping rates calculated?
Rates depend on your shipping destination, package weight, and chosen carrier. You'll see the exact cost at checkout.
Do international orders have customs fees?
Yes, you may be charged import duties or taxes upon delivery. These are not included in your checkout total and are your responsibility.
What if my international package is delayed or lost?
While we do our best to ensure fast delivery, customs and carrier delays are outside of our control. We recommend using tracked shipping services.
Pre-Orders
How do pre-orders work?
Pre-orders ship within 3–5 business days of the product’s availability date — NOT the order date.
Can I cancel a pre-order?
Once payment is complete, pre-orders cannot be canceled for a refund, but you may receive store credit.
Can Fine Modesty cancel my pre-order?
Yes, Fine Modesty reserves the right to cancel pre-orders at any time without prior notice.
